Ably.com website and control API disruption

Incident Report for Ably

Resolved

The ably.com website, dashboard and control API are experiencing disruption, intermittently since 0749 UTC on 15 February.

We are investigating and will post here with further updates.

15th Feb 09:03 AM
We are still working to understand the root cause of this problem. We don't have an ETA for resolution yet.

15th Feb 09:39 AM
We are contacting our upstream service providers to assist in investigation of this issue. We don't have an ETA for resolution yet.

15th Feb 10:15 AM
We are migrating to a replacement database instance. We should be able to confirm shortly whether or not this will resolve the issue.

15th Feb 10:29 AM
All services appear to be up and running again, but we will continue to monitor.

Posted 2 years ago. Feb 15, 2023 - 08:39 UTC