Elevated Errors in ap-southeast-1

Incident Report for Ably

Resolved

This incident has been resolved.
Posted Aug 20, 2026 - 20:24 UTC

Monitoring

A fix has been implemented and we our monitoring the result. Error rates have decreased to normal levels and the service is currently fully operational.
Posted Aug 20, 2026 - 20:12 UTC

Update

We are continuing to work on a fix for this issue. Error rates have decreased to normal levels and the service is currently fully operational.
Posted Aug 20, 2026 - 19:42 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 20, 2026 - 19:41 UTC

Investigating

We're experiencing an elevated level of errors in ap-southeast-1 and are currently looking into the issue.
Posted Aug 20, 2026 - 19:29 UTC
This incident affected: Ably Pub/Sub (Asia-Pacific (Singapore)).