Network issues for reactor queues in us-east-1

Incident Report for Ably

Resolved

We're currently experiencing network timeouts for hosted reactor queues in the us-east-1 region, we are investigating.

28th Sep 09:01 PM
Our team are continuing to investigate network timeouts for hosted reactor queues in the us-east-1 region.

28th Sep 10:03 PM
We have deployed a change to work around ongoing networking issues affecting the queues service in us-east-1. As far as we can tell, this has been successful and service performance has returned to normal. We will continue to monitor the situation.

28th Sep 10:10 PM
The service is performing normally.

Posted Sep 28, 2023 - 18:50 UTC